Case Study: 

Strategic Health Systems Advisory for a Geriatric Hospital – Ministry of Health & Wellness, Barbados

Client

Geriatric Hospital – Ministry of Health & Wellness, Barbados

Industry

Public Healthcare • Long-Term Elderly Care

Engagement Overview

GEMRAC Consulting + Management was engaged by the Ministry of Health & Wellness to provide strategic advisory and operational support services to the Geriatric Hospital—Barbados’ primary government-run long-term care facility for elderly citizens.

Our mandate focused on improving operational efficiency, modernizing systems, and strengthening patient-centric care delivery to support national healthcare objectives for an aging population.

Objectives

• Modernize operational and administrative processes
• Strengthen governance and reporting structures
• Improve quality-of-care systems and workforce deployment
• Support strategic planning for infrastructure enhancement and facility modernization
• Align hospital operations with national health policy priorities and international best practice standards

Scope of Work

Governance & Strategy:

Reviewed organizational structure, decision-making lines, and reporting framework; developed improved governance model and operational workflow recommendations

Performance Management:

Introduced performance benchmarks and reporting tools for operational units

Infrastructure & Asset Review:

Assessed facility needs and modernization requirements; advised on asset optimization, equipment planning and procurement prioritization

Human Resource Optimization:

Evaluated staffing allocation, skill mix, and productivity; recommended workforce enhancement and training pathways

Quality of Care & Standards:

Provided recommendations on care delivery protocols, safety systems, and compliance with elder-care standards

Change Management & Capacity Building:

Facilitated knowledge-sharing and transition support for leadership and staff

Key Outcomes

• Strengthened governance structure to improve transparency, accountability, and operational flow

• Enhanced performance tracking and data-driven decision-making

• Improved resource planning and priority-based asset modernization roadmap

• Recommendations for workforce strengthening and training programs

• Framework established for long-term facility modernization and patient-care improvement

Impact

This engagement supported the Ministry’s strategic commitment to building a resilient, patient-centered elder-care system capable of serving Barbados’ aging population more effectively.

Recommendations positioned the Geriatric Hospital to adopt modern best practices, enhance patient wellbeing, and improve institutional sustainability.